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STANDARD TERMS AND CONDITIONS OF SALE

1. Dropshipping

Dropshipping is available upon request. Please contact us prior to placing your order to coordinate this service.

2. Return Policy

Returns are accepted within 30 days of the purchase date, provided that items are in their original packaging, unused, and in resalable condition.

  • All returns are subject to a 20% restocking fee.
  • Customers are responsible for return shipping costs.

3. Special Orders

All items classified as special orders or custom-made products are non-returnable and non-refundable. Please confirm specifications before finalizing your order.

4. Warranty

Warranty coverage varies by product and is limited to the manufacturer’s warranty. Unless otherwise specified:

  • Electrical components carry no warranty.
  • Hydraulic components have a 90-day limited warranty.
    Warranty claims must be submitted in writing with proof of purchase. Damage caused by misuse, improper installation, or unauthorized repairs is not covered.

5. Payment Terms

Our invoices are payable immediately, unless a different payment term is specified on the invoice or purchase order. In case of non-payment by the due date, Armor Supply Metals reserves the right to charge interest on the outstanding amount. Additionally, Armor Supply Metals may suspend any ongoing services without prior notice in the event of delayed payment.

6. Debt Collection

If payment is not made within sixty (60) days of the due date, Armor Supply Metals may engage the services of a debt collection agency. All legal and collection costs will be borne by the client.

7. Withholding Taxes

In some countries, tax authorities impose withholding taxes on invoice amounts in accordance with local legislation. Such withholdings are the sole responsibility of the client and must be paid directly to the relevant tax authority. Armor Supply Metals shall not bear any costs related to the client’s local laws. Therefore, the full invoice amount remains payable to Armor Supply Metals without any deductions.

8. Delivery Terms

Estimated delivery dates are provided for convenience only and are not guaranteed. Armor Supply Metals is not responsible for delays caused by carriers, suppliers, or events beyond its control.

  • Shipping costs are calculated at checkout unless otherwise agreed.
  • Any shipping damage must be reported within 48 hours of delivery.

9. Service Commitment

Armor Supply Metals is committed to providing high-quality services within the agreed timeframes. However, these commitments do not constitute guarantees of specific results. Under no circumstances shall Armor Supply Metals be required to act as a third party in any legal claims filed against the client by end consumers.

10. Governing Law

All contractual relations shall be governed exclusively by the laws of the United States.